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There is no doubt to the fact that good customer service is crucial to the growth of any business. One of the few ways small businesses can outshine the competitors is focusing on delivering excellent customer service.  Indeed, your attitude towards your customers defines everything. You can leverage your personal relationships and human touch to make your customers feel special. If you manage to put customer service at the heart of your strategy and show that your company really cares, you will build genuine long-lasting relationship with your customers.  It is positive customer experience that sets you apart from the almost identical outlet down the road, and it’s vital for small businesses. If you do it right, it can provide your business with a competitive edge and help you survive in the tough economic climate we live in. The ways through which small business can increase sales through good customer service are explained below. A  great first impression In all sorts ...

Most business owners do not know what email marketing is and it's importance. According to Wiki, "Email marketing is a form of direct marketing that uses electronic mail as a means of communicating  or fundraising messages to an audience. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. “ Email marketing is the lifeblood of any business. If you don’t have a solid email marketing strategy, then you hate money. Email isn’t going anywhere and is still one of the best ways to move a lead to a prospect, a prospect to a buyer and a buyer to a consistent customer”- Justin Rondeau. Related post: Get the email address list of high net-worth individuals in Nigeria here   It becomes essential whenever you are pursuing numerous leads for marketing your brands and products. With so many tasks to manage, such as: *Handling an auto-responder *Managing subscriptions of your clients *Sending of emails to your potential customers...

Do you know you can send Bitcoin from Luno account to another with paying any transaction fee? Watch the video clip below to learn how. Related link: how I make money daily on Luno exchange platform

Bitcoin is a cryptocurrency and worldwide payment system. It is the first decentralized digital currency, as the system works without a central bank or single administrator. Bitcoin (also BTC) has value and the price can increase and decrease anytime. This makes it highly volatile and to some extent, unpredictable. The system enables payments to be sent between users without passing through a central authority, such as a bank or payment gateway. It is created and held electronically. Bitcoins aren’t printed, like dollars or euros – they’re produced by computers all around the world, using software. It was the first example of what we today call cryptocurrencies, a growing asset class that shares some characteristics of traditional currencies, with verification based on cryptography. Who created it A pseudonymous software developer going by the name of Satoshi Nakamoto proposed bitcoin in 2008, as an electronic payment system based on mathematical proof. Importance Bitcoin can be used t...

Last Updated: March 20th, 2018 Oil and gas distribution business is one of the most lucrative and relaxed business anyone can start with little or no capital. You can go into oil and gas products trading, supplies, big and small deals and facility management. The oil industry is where everybody can benefit. The trading opportunity is massive, in fact, in one deal alone, you can make over N200,000(NGN).  Product trading is where the wealth is and, it has a wide scope, from the Automotive gas oil(AGO- Diesel) to PMS(petrol),  DPK(kerosene) and LPFO( low pour fuel oil- black oil). You will find opportunities from homes, banks, factories, workshops, eateries and business centres, cyber cafes, companies, government offices, and even to filling stations and depots. All these places are where you can supply petroleum products for millions even on your first delivery. The good news is, you do not need to be a millionaire to start this business. With what is called Local Purchase Order...